Community Services - Neighbourhood Link Support Services

Toronto Central
Local Health Integration
Network (LHIN)

Neighbourhood Link Support Services is committed to protecting the privacy of those who use this web site, and its programs and services. We will use our best efforts and available resources to protect personal information consistent with applicable law(s) and ensure that any information you give is used only for the purposes for which it was intended, or as communicated to you at the time you provide us with personal information.

We will not divulge personal information, except as required by law, without your consent.

Application

This privacy policy applies to all personally identifiable information (personal information by which you can be identified) which you provide to us through any medium including this web site.

Consent

By providing personal information through this web site, you accept the terms of this privacy policy and consent to the collection, use and disclosure of your personal information for the purposes outlined herein.

Collection of Personal Information

Neighbourhood Link Support Services collects personal information in the following ways:

Intake and Program Use

Clients using our services or programs complete an intake which enables us to contact them. Records of client contact are maintained to determine the effectiveness of services.

Feedback

Feedback from clients, volunteers, or anyone else, is always useful to developing and improving our services.

We welcome all comments!

Reporting

We record program and service registration, referrals, and other related aggregate information to evaluate the effectiveness of our initiatives. We may provide such reports to agencies and government departments without disclosing any identifiable personal information.

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A "cookie" is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies do not damage your system or impair its functioning in any way. Cookies may be used to tailor and enhance your web site experience. Cookies do not contain any personally identifying information

You can choose whether or not to accept cookies by changing the setting of your browser. You can reset your browser to refuse all cookies or to allow your browser to show you when a cookie is sent.

System Information

We collect system information from all visitors to our web site. Your system information (IP address, browser version and resolution) will allow us to understand what areas of our web site are visited most often compared to areas of our web site that are visited less often.

Security

We maintain security measures in an attempt to protect against the loss, misuse and alteration of the personal information under our control. We take reasonable precautions to attempt to ensure that data stored in our systems is secure.

Please be advised, however, that the Internet and other various networking communication media are not entirely secure, unless explicitly specified as such, and your information may therefore be subject to interception or loss, which is beyond our control.

The information and data exchanged or transmitted through the web site is not encrypted and therefore the security, integrity and privacy of any and all such data and information cannot be guaranteed.

Online Donation

If you choose to make an online donation, you will be redirected to a secure web site where all the information you provide will be encrypted. The information you provide during the online donation is safe and protected. The web site where you make your online donations is not owned, managed or controlled by Neighbourhood Support Services.

Accessing and updating information

We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or email address.

For clarification on any aspect covered herein, please contact us.

Last update: May 3, 2007

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